Privacy Policy

Last updated: 29 March 2026

This Privacy Policy describes how Play Skycity (“we”, “us”) collects, uses, stores, and shares personal information when you use our website (the “Site”). We are committed to handling information fairly and in line with the Privacy Act 2020 (New Zealand) and applicable guidance.

1. Who we are

The Site is operated for the Play Skycity project. Contact details appear in the Contact section of the main page.

2. Information we may collect

• Information you send us: such as your name, email address, and message content when you use contact forms or email us.
• Technical data: such as browser type, device type, approximate region (from IP address), pages viewed, and timestamps — typically collected via server logs or optional analytics if you consent.
• Cookies and similar technologies: small files or storage keys used to remember preferences and, if you allow, to measure how the Site is used.

3. How we use information

We use personal information to:

• respond to enquiries and provide support;
• operate, secure, and improve the Site;
• comply with legal obligations;
• where you have opted in, send updates or promotional messages about gaming and VR topics (you may opt out at any time).

We do not sell your personal information to third parties.

4. Legal bases (where applicable)

We rely on consent where required (for example, non-essential cookies and marketing communications), and on legitimate interests in operating a secure website and responding to requests, balanced against your rights.

5. Sharing

We may share information with service providers who host the Site, deliver email, or provide analytics — only to the extent needed to perform their services and subject to appropriate safeguards. We may disclose information if required by law or to protect rights, safety, and security.

6. International transfers

If any processor stores data outside New Zealand, we take steps that are reasonable in the circumstances to ensure comparable safeguards, as required by the Privacy Act 2020.

7. Retention

We keep contact form and email correspondence only as long as needed for the purposes above, unless a longer period is required for legal, accounting, or security reasons.

8. Your rights

Under the Privacy Act 2020, you may request access to and correction of your personal information. You may also withdraw consent for optional processing where consent is the basis. To exercise these rights, contact us using the details on the Site. You may complain to the Office of the Privacy Commissioner if you believe we have breached privacy law.

9. Cookies and your choices

When you first visit, you can Accept all optional cookies, Reject non-essential cookies, or open Settings to choose analytics and marketing options separately. Your choice is stored locally in your browser (for example via localStorage) so we can respect it on later visits. Strictly necessary cookies and storage needed for security or to remember your cookie choice may still be used.

10. Children

The Site is not directed at children under 16. If you are a parent or guardian and believe we have collected a child’s information, please contact us and we will take reasonable steps to delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date will change; material changes will be indicated on the Site where appropriate.